Terms of Service

Effective Date: May 4, 2026

Welcome to Pawlight Therapy.

These Terms of Service govern your use of our website, products, services, checkout, content, and communications. By visiting our website or purchasing from Pawlight Therapy, you agree to these Terms.

If you do not agree, do not use this website or purchase our products.

1. Company Information

This website is operated by Pawlight Therapy.

Throughout the site, the terms “we,” “us,” and “our” refer to Pawlight Therapy.

Business Name: Pawlight Therapy

Website: pawlighttherapy.com

Email: info@pawlighttherapy.com

Business Address: [Insert business address]

2. Eligibility

By using this website or placing an order, you confirm that you are legally able to enter into a binding agreement in your location.

If you are under the age of majority, you may only use this website with permission and supervision from a parent or legal guardian.

3. Use of Our Website

You agree to use this website only for lawful purposes.

You agree not to:

• misuse the website
  
• attempt to hack, damage, or disrupt the website
  
• copy or steal website content
  
• use our products or content for illegal purposes
  
• submit false information
  
• interfere with checkout, payment, or order systems
  
• impersonate another person
  
• violate any applicable law or regulation
  

We may restrict or terminate access to our website if we believe someone is misusing it.

4. Product Information

Pawlight Therapy sells pet wellness products designed to support comfort, mobility, recovery, skin wellness, and healthy aging.

We make reasonable efforts to display product information accurately, including descriptions, images, pricing, and availability. However, we do not guarantee that all information is always complete, current, or error-free.

Product colors, sizing, packaging, features, and availability may vary.

We reserve the right to update, change, discontinue, or limit products at any time.

5. Veterinary Disclaimer

Pawlight Therapy products are intended for general pet wellness support only.

Our products are not intended to diagnose, treat, cure, or prevent any disease, illness, injury, or medical condition.

Pawlight Therapy is not a substitute for veterinary care.

Always consult your veterinarian before starting any new wellness routine, especially if your pet has:

• an injury
  
• a wound
  
• cancer or suspected cancer
  
• pregnancy
  
• seizure history
  
• eye condition
  
• unexplained pain
  
• sudden behavior changes
  
• mobility issues
  
• recent surgery
  
• a diagnosed medical condition
  
• any concern requiring professional care
  

Do not stop, delay, or change veterinary treatment, medication, rehabilitation, or medical advice because of information on this website or because of using Pawlight Therapy.

Health-related product claims should be truthful, not misleading, and supported by proper evidence; the FTC applies those principles broadly to health-related products.

6. No Guaranteed Results

We do not guarantee specific results.

Customer reviews, testimonials, photos, videos, or stories represent individual experiences only. They do not guarantee that your pet will experience the same outcome.

Results may vary based on:

• pet age
  
• breed
  
• size
  
• coat type
  
• health status
  
• medical history
  
• consistency of use
  
• nutrition
  
• exercise
  
• veterinary care
  
• environment
  
• correct product use
  

No statement on this website should be interpreted as a promise, guarantee, or medical claim.

7. Product Use and Safety

You agree to use Pawlight Therapy products only as directed.

You agree to:

• read all instructions before use
  
• supervise your pet during use
  
• avoid shining light directly into your pet’s eyes
  
• never force your pet to stay in position
  
• stop use if your pet appears distressed
  
• keep the product away from children unless supervised by an adult
  
• inspect the product before use
  
• avoid using damaged equipment
  
• consult a veterinarian if unsure whether the product is appropriate for your pet
  

Pawlight Therapy is not responsible for harm, loss, damage, or injury caused by misuse, improper use, failure to follow instructions, unauthorized modification, or use against veterinary advice.

8. Orders and Payment

By placing an order, you agree that:

• all information you provide is accurate
  
• you are authorized to use the payment method provided
  
• you will pay all charges listed at checkout
  
• taxes, duties, and shipping costs may apply
  
• your order is subject to acceptance by Pawlight Therapy
  

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, pricing errors, inventory issues, payment problems, or misuse of promotions.

Your order is not accepted until payment is processed and an order confirmation is sent.

9. Pricing and Availability

Prices are listed in USD unless otherwise stated.

We may change prices at any time without notice.

We do not guarantee that products will always be available.

If a product becomes unavailable after your order is placed, we may cancel the order and issue a refund.

We are not responsible for typographical errors, pricing errors, or product listing mistakes. If an error occurs, we reserve the right to correct it and cancel affected orders.

10. Shipping

Shipping times are estimates only.

We are not responsible for delays caused by:

• shipping carriers
  
• customs
  
• weather
  
• holidays
  
• incorrect addresses
  
• failed delivery attempts
  
• events outside our control
  

You are responsible for entering the correct shipping address at checkout.

If an order is returned because of an incorrect or incomplete address, you may be responsible for additional shipping costs.

For full details, review our Shipping Policy:

Shipping Policy: https://pawlighttherapy.com/pages/shipping-returns

11. Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

To request a return or refund, contact us at:

[Insert support email]

Refund eligibility may depend on:

• 
  return window
  
• 
  product condition
  
• 
  proof of purchase
  
• 
  original packaging
  
• 
  whether the item was used or damaged
  
• 
  applicable laws in your location
  

Original shipping costs may not be refundable unless required by law or stated in our Refund Policy.

For full details, review our Refund Policy:

Refund Policy: https://pawlighttherapy.com/pages/shipping-returns

12. Promotions and Discounts

We may offer promotions, discounts, bundles, coupon codes, or limited-time offers.

We may modify, cancel, or refuse promotions at any time.

Promotions may have restrictions, including:

• expiration dates
  
• product exclusions
  
• order minimums
  
• one use per customer
  
• geographic limits
  
• inventory limits
  

Discounts cannot be applied retroactively unless we choose to allow it.

13. Testimonials, Reviews, and User Content

If you submit a review, testimonial, photo, video, comment, or other content to Pawlight Therapy, you grant us permission to use, reproduce, edit, publish, display, and distribute that content in our:

• website
  
• product pages
  
• emails
  
• ads
  
• social media
  
• marketing materials
  

We may edit user content for grammar, length, formatting, or clarity, but we will not intentionally change the meaning.

You confirm that:

• your submission is honest
  
• your submission reflects your real experience
  
• you own or have permission to submit the content
  
• your content does not violate another person’s rights
  
• your content is not false, misleading, abusive, illegal, or harmful
  

If you received free product, compensation, discounts, affiliate commissions, or another benefit, you must disclose that relationship when submitting content.

Endorsements and reviews should be honest and not misleading, and material connections should be disclosed when they could affect how customers judge the endorsement.

14. Intellectual Property

All content on this website belongs to Pawlight Therapy or its content providers.

This includes:

• text
  
• graphics
  
• logos
  
• product names
  
• photos
  
• videos
  
• icons
  
• designs
  
• page layouts
  
• product descriptions
  
• advertisements
  
• emails
  
• brand assets
  

You may not copy, reproduce, modify, distribute, sell, license, or use our content without written permission.

You may not use Pawlight Therapy’s name, branding, product images, or content in a way that suggests endorsement, partnership, or affiliation without our written permission.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

We may collect and use personal information to process orders, provide customer support, improve our website, communicate with customers, prevent fraud, and run marketing.

For full details, review our Privacy Policy:

Privacy Policy: https://pawlighttherapy.com/pages/privacy-policy

16. Third-Party Tools and Links

Our website may use third-party tools, apps, links, payment processors, shipping providers, analytics tools, advertising platforms, or social media integrations.

We are not responsible for third-party websites, services, content, policies, or practices.

Use third-party services at your own discretion.

Third-party services may have their own terms and privacy policies.

17. Account and Checkout Information

You agree to provide accurate and current information when placing an order, creating an account, subscribing to emails, or contacting us.

You are responsible for maintaining the confidentiality of your account login information if accounts are available.

You are responsible for activity under your account.

Notify us immediately if you believe your account has been accessed without permission.

18. Email and SMS Communications

By submitting your email or phone number, you may receive order updates, support messages, promotional emails, or marketing messages from Pawlight Therapy.

You may unsubscribe from marketing emails using the unsubscribe link in our emails.

If SMS marketing is available, message and data rates may apply. You may opt out according to the instructions provided in the message.

Transactional messages related to orders, shipping, support, or account activity may still be sent when needed.

19. Affiliate and Influencer Relationships

Pawlight Therapy may work with affiliates, influencers, creators, reviewers, or partners.

Some links, codes, posts, reviews, or recommendations may result in compensation.

Creators and affiliates are expected to disclose their relationship with Pawlight Therapy where required.

We may terminate affiliate or creator relationships if content is false, misleading, non-compliant, or harmful to the brand.

20. Prohibited Resale

You may not purchase Pawlight Therapy products for unauthorized resale unless we give written permission.

We may cancel or limit orders that appear to be placed by unauthorized resellers, distributors, or bulk purchasers.

21. Limitation of Liability

To the fullest extent permitted by law, Pawlight Therapy and its owners, employees, contractors, suppliers, affiliates, and partners are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes damages related to:

• website use
  
• product use
  
• product misuse
  
• inability to use the product
  
• 
  shipping delays
  
• reliance on website information
  
• third-party services
  
• lost profits
  
• lost data
  
• customer failure to follow instructions
  
• customer failure to consult a veterinarian
  

To the fullest extent permitted by law, our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

22. Warranty Disclaimer

Unless expressly stated in writing, Pawlight Therapy products and website content are provided “as is” and “as available.”

We do not guarantee that:

• the website will always be available
  
• the website will be error-free
  
• product information will always be complete
  
• products will meet every customer expectation
  
• products will produce a specific result for every pet
  

To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and title.

This does not limit rights you may have under applicable consumer protection laws.

23. Indemnification

You agree to indemnify and hold harmless Pawlight Therapy, its owners, employees, contractors, suppliers, affiliates, and partners from claims, damages, losses, liabilities, costs, or expenses arising from:

• your misuse of the website
  
• your misuse of products
  
• your violation of these Terms
  
• your violation of any law
  
• your violation of another person’s rights
  
• content you submit to us
  
• false information you provide
  

24. Changes to These Terms

We may update these Terms from time to time.

When we update them, we will change the effective date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Terms.

25. Governing Law

These Terms are governed by the laws of WASHINGTON STATE, UNITED STATES, without regard to conflict of law principles.

Any disputes will be handled in the courts located in WASHINGTON STATE, unless applicable law requires otherwise.

26. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining sections will still remain in effect.

27. Entire Agreement

These Terms, along with our Privacy Policy, Refund Policy, Shipping Policy, and Veterinary Disclaimer, make up the entire agreement between you and Pawlight Therapy regarding use of the website and purchase of products.

28. Contact Us

Questions about these Terms should be sent to:

Pawlight Therapy

Email: INFO@PAWLIGHTTHERAPY.COM

Website: PAWLIGHTTHERAPY.COM